1. Introduction & Scope
MW Services Limited ("Wow Vegas", "we", "us", or "our"), incorporated in Gibraltar (company number
120828), along with WOWCOM Services Inc (Delaware, USA, company number 5834875), is strictly
dedicated to safeguarding the privacy and personal information of our users. This Privacy Policy
governs the manner in which Wow Vegas collects, uses, maintains, and discloses information gathered
from users accessing https://play-wowvegas.com/ and its associated social casino
gaming services.
2. Categories of Information We Collect
We collect personal information to provide compliant promotional sweepstakes services, perform KYC
(Know Your Customer) validations, and enhance your user experience:
- Direct Registration Details: Full legal name, date of birth, residential
address, telephone number, and email address.
- Verification & KYC Data: Government-issued photo identification (passport,
driver's license, state ID) and proof of address required prior to prize redemption.
- Geolocation & Device Data: Real-time GPS location and IP address to verify that
users are located in permitted US states (excluding prohibited jurisdictions: WA, ID, NV, and
MI).
- Transactional & Gameplay Information: Purchase histories of optional WOW Coin
packs, gameplay logs, Sweepstakes Coins won, and prize fulfillment records.
3. How We Use Collected Data
Your personal data is processed strictly in accordance with United States federal and state
sweepstakes consumer protection regulations:
- To authenticate your identity and ensure you are at least 18 years of age (or legal age in your
jurisdiction).
- To facilitate the redemption of prize-eligible Sweepstakes Coins for USD via Trustly, Skrill, or
digital gift cards.
- To detect and prevent fraudulent transactions, bonus abuse, collusive behavior, and multiple
account registrations.
- To send platform notifications, VIP star tier updates, and promotional communications (which you
may opt out of anytime).
4. Data Sharing and Third-Party Disclosures
Wow Vegas does not sell, rent, or trade your personal information to third-party data brokers. We
share information solely with trusted third-party service providers under contractual
confidentiality safeguards:
- Identity Verification Partners: Automated KYC auditing suites to verify
identification documents.
- Payment & Banking Processors: Trustly, Skrill, and accredited merchant gateways
for payment settlements.
- Regulatory & Legal Authorities: Disclosures mandated by law, subpoenas, or
federal sweepstakes reporting compliance.
5. Data Security & Storage Safeguards
All personal data and transactional transmissions are secured using 256-bit SSL (Secure Socket Layer)
bank-grade encryption protocols. Server infrastructure is housed in secure data centers monitored
24/7 with strict multi-factor access protocols.
6. Your Privacy Rights (CCPA & State Regulations)
Residents of California and other applicable US states possess specific privacy rights under statutes
such as the California Consumer Privacy Act (CCPA):
- Right to Know: You may request disclosure of the specific personal information
we have gathered regarding your profile.
- Right to Deletion: You may request the deletion of your account and associated
records, subject to statutory AML/financial record retention rules.
- Right to Opt-Out: We do not sell personal data; you may opt out of marketing
communications directly within your account settings.
7. Contact Our Data Protection Officer
For inquiries, data access requests, or privacy concerns, please contact our Data Protection Office
by emailing [email protected]
or via postal mail at WOWCOM Services Inc, 108 W. 13th Street Suite 100, Wilmington, DE 19801.